Direct Billing

Central Okanagan Massage works with most of the insurance companies in Canada

99% of Direct Billing Sucess Rate

Central Okanagan Massage and Acupuncture

What is Direct Billing?

Direct billing occurs when doctors or medical providers/practitioners send their bills straight to the health insurance company for payment, rather than having the patient receive the bill and file the claim.

This saves the patient’s time dealing with the insurance company for reimbursement, and the patient only needs to pay for the part that is not covered by his insurance.

Massage Therapy and acupuncture may be covered in most employee group insurance benefits. 

Please be aware that we cannot guarantee direct billing at every appointment due to issues with individual benefits plan, problems with submission portal, Insurance company system maintenance or clinic logistic considerations.

Direct Billing for Massage & Acupuncture Available

Insurance companies that we can direct bill

  1. Pacific Blue Cross
  2. Green Shield Canada
  3. Sun Life Financial
  4. Chambers of Commerce
  5. CINUP
  6. ClaimSecure
  7. Co-Operators
  8. Cowan
  9. Desjardins Insurance *
  10. Empire Life
  11. Equitable Life
  12. First Canadian
  13. Canada Life
  14. Group Health
  15. Group Source
  16. Industrial Alliance
  17. Johnson
  18. Johnson Group
  19. Manion
  20. Maximum Benefit
  21. Medavie
  22. Manulife *
  23. NextGen
  24. RCMP
  25. RWAM
  26. SSQ Financial Group
  27. ICBC*
  28. GMS

*Manulife: You need to pre-register on Manulife’s website before direct billing can be done.
*Desjardins: Insurance will not pay clinic directly, you will need to pay for the treatment, and get reimbursed directly from Desjardins.
*ICBC: Client may need to do reimbursement by himself since some of our practitioners are not registered with ICBC.

Central Okanagan Massage and Acupuncture
Go Direct Billing, Go Paperless, Save Trees

About 10 trees are saved by Central Okanagan Massage every year.

Questions? Answers!

Most frequent questions and answers about direct billing for massage therapy.

  1. Policy number or contract number
  2. Identification number
  3. Date of birth

We may need the primary’s name and DOB as well if you are under her/his plan.

 

It depends on your insurance policy. 

Please check with your company or call your insurance company to verify.

Questions you may ask to your insurance company:

  1. How much can I spend on massage therapy yearly?
  2. Is there a deductible I should know about?
  3. How much am I covered on a per treatment basis?
  4. Do you require a yearly Doctor’s note?
  5. Do my plan offer Direct Billing, or do you have to submit the receipts yourself?
  6. When is my calendar year start/end?

Please find insurance company’s phone number on Google, thank you!

Direct billing for massage therapy normally only takes a few minutes to get the results.

According to our statistics, our direct billing success rate is 99%。

However, please be aware that we cannot guarantee direct billing at every appointment due to issues with individual benefits plan, problems with submission portal, Insurance company system maintenance or clinic logistic considerations.

Central Okanagan Massage offers massage therapy direct billing service at no extra charge.

We would like to help, but we have no permission to do so!

  • Check with your company 
  • Call the insurance company

They will be happy to help you finding your policy detail for massage therapy and acupuncture.

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